Trouble brewing now at a second CareMalta home for the elderly

‘Vague contractual obligations’ have left elderly residents at Zejtun home without air conditioning since last year

 

“Vague contractual obligations”, according to Active Ageing and Community Care Minister Jo Etienne Abela, for the running of the Zejtun home for the elderly have left the home’s air conditioning system faulty since last year and the home’s residents sweltering through the recent heatwave and the continued summer heat.

In the meantime, the situation led Minister Abela to give directions weeks ago to seek an “urgent” legal solution from the courts.

The Zejtun home, like the recently-closed-for-refurbishment home for the elderly in Cospicua, is run by CareMalta and appears to have suffered from the same ambiguity in its original contract, leading to arguments over responsibility for maintenance at the home.

The contract for the Zejtun home, however, does not expire until 2027 so there is no possibility of the government transferring its residents while refurbishment work is undertaken– as had been the case with the Cospicua and, earlier, the Marina Palace home in Msida.

The Shift is informed that, in a bid to remedy the situation, Minister Abela has directed court action to be taken to solve the contractual impasse.

Moreover, the terms of the new tenders being drafted for the operation of the new Cospicua and Msida homes “will be very tight and onerous for any contractor”.

The Shift has contacted CareMalta for comment but a reply was not received by the time of publication.

The ministry has confirmed with The Shift that it could only supply the Zejtun home with portable air conditioning units and even with those in action, temperatures inside the home were as high as 32 degrees during last week’s heatwave.

Correspondence seen by The Shift between the ministry and a complainant shows that, as in the case of the Cospicua home, responsibilities for the home’s maintenance are vague and CareMalta insists the air conditioning system falls under the ministry’s remit.

“This is totally and absolutely unacceptable service from whosoever is responsible,” the letter from a complainant, which the minister replied to personally, said.

“If it is not the ministry’s responsibility, why not do as the private sector does and make sure that your partners are delivering what they promised? Or is it the case that it is the ministry’s responsibility but the money that is taken from these vulnerable old people’s pensions is spent elsewhere?

“Whoever is responsible had all winter and spring to attend to this issue. Instead, it was ignored, already in mid-summer, experiencing the first real heatwave at the expense of the elderly, most of whom are indoors all day in the heat while still paying the full service from their pension as normal.

“Giving the elderly a fan in a corridor or a portable AC with the hose dropping out of an open window does not solve the problem. In fact, it’s a waste of money and not cost-effective.

“This is their home. They live and sleep there.”

The ministry has informed The Shift that it is doing its “utmost to help with portable air conditioners and fans, which is the best possible option in the present situation”.

Last week, in the thick of the heatwave, the ministry launched emergency daytime respite services in its “better-maintained facilities”.

The ministry insisted that the closure of the Msida and Cospicua homes over the past 18 months “was no idle or frivolous exercise”.

Minister Abela said he was averse to “politicising such matters and using older persons as pawns on a chess board, which is utterly distasteful and unethical”.

He added, “Let me assure you that the government is committed to delivering top-quality services to all residents, without distinction.

“It may appear that the wheels are going slow but they are definitely turning.”

                           

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Toni Borg
Toni Borg
8 months ago

this is what happens when the country is run by amateurs!

Unfortunately, only us citizens are the ones to suffer and pay for their deficiencies!!!

Francis Said
Francis Said
8 months ago

I cannot understand how contracts drafted and signed are vague.
Is it possible for such a simple contract requires a Court decision.
Lawyers on both sides, should sit round a table and find a solution to any vague points and solve it ASAP.
The wellbeing of the elderly is of utmost importance.

Claude Sciberras
Claude Sciberras
8 months ago
Reply to  Francis Said

Yes. The contracts are often vague and omit a lot of things because they are not drafted properly especially if it is a one off or done for the first time. Obviously in malta we are not known to be very meticulous and have an u iva attitude to things.

Now if the ac is some big unit that needs to be completely replaced this is normally the job of the owner not of the managging company ie the govt not the private contractor because these will be extraordinary costs and the contractor will only be there for a few years till contract expires.

This is like when you rent a house. You will need to keep it in good order but if the ceiling starts falling, the owner must bear the costs.

This is usually reflected in the price too. So if the private contractor was aware that he needed to replace the ac system he would have included it in his cost whereas if he did not this could wipe out a lot of his profits. A provate contractor is not there to lose money.

Steve Magri
Steve Magri
8 months ago

The ministry should fix or install air conditioning and if necessary sue care Malta. Not point fingers and leave the residents without air conditioning

makjavel
makjavel
8 months ago

What is the problem repairing the bloody air handling unit. Is it possible that the government has no maintenance teams that can handle AC units?
I guess they can all sing the Labour anthem , but they cannot make an air conditioner work. I can call these political bums , freakheads,
The government gets the local agent to repair it , pays the company and then sort the money matters in court. Health comes first. What is the Minister waiting for, residents dying in their beds. If they cannot do this , what the hell can they do , play Samba on the Rainbow Truck?

Judy
Judy
8 months ago

SO SORRY FOR THESE PEOPLE WHO ARE SUFFERING . THIS IS WHAT WE GET WHEN WE HAVE THOSE WHO THINK THEY KNOW IT ALL

Paul Pullicino
Paul Pullicino
8 months ago

They “waste” 400 million on St. Luke’s pigeon loft, 700 million on concrete gardens – but they cannot find the money to install a proper A/C system for the elderly and the vulnerable.

John S.
John S.
8 months ago

Is it a problem for someone administering any residence, God forbids it is personal, to keep up to date regularly? We are experts in management by crisis. Dr Joe Etienne does not deserve to join any political party but enjoy his already established reputation, unless he is aggressive.

Anthony Borg
Anthony Borg
8 months ago

We, the pensioners at homes, are abandoned by society.
The Alliance pensions never spoke about this matter.
Furthermore our meal there is horrible and neither the opposition ever spoke about it
Last week I attended a meeting about before 1962 births and those after.
But when I intervened about our meals one of the committee members told me that I was out of subject!
Up to now the opposition shadow minister on this Subject didn’t opened her mouth. Desgracia!!!

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